For our personalised items, we do not offer a refund policy due to the fact that every item is made to order. Please ensure you have read our terms and conditions before confirming your purchase. In the case of personalised blanket orders we cannot be held responsible for miss spelling or incorrect size or colour choices once the blanket has been approved and paid for. Please double check spelling colour ways and sizes before you click the "I'm happy with this design". We reserve the right to refuse an order if we deem the content to be inappropriate.
We go to great lengths to ensure you receive only the best quality products. If you receive a faulty blanket or garment we will happily replace or exchange the item providing we have been notified within 30 days of its purchase.